What is our shipping policy?
We are currently able to ship to the United Kingdom only. International shipping will be available soon. Standard 48 hour tracked delivery costs £3.75. Next day delivery costs £6.65.
CAN YOU HELP WITH CHOOSING THE RIGHT SIZE GARMENT?
We have provided a size guide for each item, but if you aren't sure which size to choose, please call or email the team and we'll be happy to help.
Ordering with RUNARCHY
Ordering is easy from our online store. Just add the garments you would like to purchase to the shopping basket and then checkout safely and securely. We accept most debit and credit cards and payment through PayPal. Once you have placed your order we will send you a confirmation email with your order number and order details.
RETURNS & EXCHANGE POLICY
You can return any item for a refund within 28 days of receiving your original order.
You can also exchange your item within 28 days, if the item is out of stock in the size or colour you have opted for, then a refund will be issued instead.
All returned items must be in a saleable condition, including tags and packaging for a refund to be issued or for an exchange to be made.
If a refund is required, we'll refund at the price you purchased your item at, but please note we cannot refund shipping costs.
All goods will be inspected on return.
The items are your responsibility until they reach our warehouse, so please make sure it’s packed up properly and can’t get damaged on the way back to us.
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
For more info on how to return your order please email email@example.com
When returning goods we recommend you obtain proof of postage.
Our returns address is:
c/o Units 32 - 34, Boyton Hall Farm,
RUNARCHY is committed to product excellence. If you think your product has a suffered a manufacturing fault please contact us. Items that are damaged as a result of normal usage are not considered faulty.
How To Make a Return
To make a return contact us at firstname.lastname@example.org